BENCH
Last updated: July 7, 2026
Welcome to Bench Engage. These Terms of Use (“Terms”) govern your access to and use of the Bench Engage workplace engagement platform, including our website at benchengage.ai, associated subdomains, applications, and related services (collectively, the “Service”), operated by AltCMO, LLC d/b/a Bench Engage (“Bench Engage,” “we,” “us,” or “our”).
Please read these Terms carefully. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.
1. Acceptance of Terms
By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and that organization.
2. Description of the Service
Bench Engage is a workplace engagement platform that provides tools for communication, connection, and employee well-being, which may include video content, messaging, engagement features, and related organizational tools. We may add, modify, or discontinue features of the Service at any time. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part of it.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms. The Service is intended for use by organizations and their authorized personnel in a professional context.
4. Accounts and Registration
To access certain features, you must register for an account. When you register, you agree to provide accurate, current, and complete information and to keep that information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your credentials.
Access to the Service may be provisioned through your employer or organization, and your organization may control, administer, deactivate, or remove your account. Your use of the Service may also be subject to your organization’s own policies.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree that you will not:
- Violate any applicable law, regulation, or third-party right.
- Upload, post, or transmit any content that is unlawful, defamatory, harassing, abusive, discriminatory, obscene, or otherwise objectionable.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Interfere with, disrupt, or compromise the integrity or security of the Service or any related systems or networks.
- Attempt to gain unauthorized access to any portion of the Service, other accounts, or any systems connected to the Service.
- Use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Service without our prior written consent.
- Reverse engineer, decompile, or disassemble any portion of the Service, except to the extent such restriction is prohibited by applicable law.
- Introduce any viruses, malware, or other harmful code into the Service.
- Use the Service to send unsolicited communications, promotions, or advertisements.
- Resell, sublicense, or otherwise commercially exploit the Service without our authorization.
We reserve the right to investigate and take appropriate action against anyone who violates this section, including removing content, suspending or terminating accounts, and reporting activity to law enforcement.
6. User Content
The Service may allow you to submit, upload, or share content, including messages, video, images, and other materials (“User Content”). You retain ownership of your User Content, subject to the license granted below.
By submitting User Content, you grant Bench Engage a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and use that content solely as necessary to operate, provide, and improve the Service and to fulfill our obligations to you and your organization.
You represent and warrant that you own or have the necessary rights to your User Content and that it does not infringe or violate the rights of any third party. You are solely responsible for your User Content and the consequences of sharing it.
We do not claim ownership of your User Content, but we may remove or disable access to any User Content that we believe violates these Terms or applicable law.
7. Intellectual Property
The Service, including all software, text, graphics, logos, the BENCH wordmark, designs, and other materials provided by Bench Engage, is owned by Bench Engage or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you under these Terms, no rights are transferred to you.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. You may not copy, modify, distribute, sell, or lease any part of the Service, and you may not use our trademarks, logos, or branding without our prior written permission.
8. Third-Party Services and Content
The Service may integrate with or contain links to third-party services, websites, or content that we do not own or control. We provide these solely for your convenience and are not responsible for the availability, accuracy, or content of any third-party service. Your use of third-party services is subject to their own terms and policies, and we encourage you to review them.
9. Privacy
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your information. Because Bench Engage is a workplace engagement platform, certain data may be shared with or accessible to your organization in accordance with our Privacy Policy and your organization’s policies. Please review our Privacy Policy at benchengage.ai/privacy-policy.
10. Fees and Payment
Access to the Service is provided under a separate order form, subscription order, or master services agreement (“Order”) entered into between Bench Engage and your organization. All fees, payment terms, subscription periods, and renewal terms are set out in the applicable Order.
Unless otherwise stated in the applicable Order:
- Fees are due as specified in the Order, and payments are non-refundable except as required by law or as expressly provided in the Order.
- The subscription continues for the term stated in the Order and renews in accordance with its terms.
- Any changes to fees are governed by the terms of the applicable Order.
The Service is not offered on a self-serve or individual purchase basis. In the event of any conflict between this section and the applicable Order, the Order will govern with respect to pricing, billing, and payment.
11. Termination
You may stop using the Service at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason, including if we believe you have violated these Terms.
Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination, including provisions on intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive.
12. Disclaimers
The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Bench Engage disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, or that any defects will be corrected. Any content or resources provided through the Service, including materials relating to employee well-being, are for general informational purposes only and are not a substitute for professional advice.
13. Limitation of Liability
To the fullest extent permitted by law, Bench Engage and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability arising out of or related to these Terms or the Service will not exceed the greater of the amount you or your organization paid to us for the Service during the twelve months preceding the claim, or one hundred U.S. dollars.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless Bench Engage and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the Service, your User Content, or your violation of these Terms or any applicable law.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice, such as by posting the updated Terms on the Service or notifying you through the Service or by email. The “Last updated” date at the top reflects the most recent revision. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
16. Governing Law and Dispute Resolution
Governing Law. These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles.
Binding Arbitration. Please read this section carefully, as it affects your legal rights. Except as expressly provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved through final and binding arbitration, rather than in court, administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect. The arbitration will be
conducted in Parker County, Texas, or another location the parties mutually agree upon, and judgment on the award may be entered in any court of competent jurisdiction. The arbitrator, and not any court or agency, has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement.
Class Action Waiver. You and Bench Engage agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one party’s claims or otherwise preside over any form of a representative or class proceeding.
Exceptions. Notwithstanding the above, either party may (1) bring an individual claim in small claims court if the claim qualifies, and (2) seek injunctive or other equitable relief in the state or federal courts located in Parker County, Texas, to protect its intellectual property, confidential information, or other proprietary rights. For any matter not subject to arbitration, you consent to the exclusive jurisdiction and venue of the
state and federal courts located in Parker County, Texas, and to personal jurisdiction in those courts.
Opt-Out. You may opt out of this arbitration agreement and class action waiver by sending written notice to [email protected] within 30 days of the date you first accept these Terms. If you opt out, any disputes will be resolved in the courts identified above.
[Optional. Confirm with counsel whether to include an opt-out; it can strengthen enforceability, particularly for individual users.]
17. General Provisions
These Terms, together with any order form, master services agreement, or other agreement referenced here, constitute the entire agreement between you and Bench Engage regarding the Service. If any provision is found to be unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent, and any attempt to do so is void. We may assign these Terms without restriction.
18. Contact Us
If you have questions about these Terms, please contact us at:
AltCMO, LLC d/b/a Bench Engage 235 Sandpiper Dr., Weatherford, Texas 76088 Email:
[email protected] Website: benchengage.ai
Manage Consent
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.
The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.